bejili Frequently Asked Questions

Creating a bejili account takes under two minutes. Visit bejili.club, click the registration button, enter a valid email address or mobile number, choose a username and strong password, confirm you are 18 years or older, and submit. You will receive a verification link or OTP on your registered contact; click it to activate your account and you can start exploring games immediately.

The minimum age to register and play on bejili is 18 years. This rule is strictly enforced at the point of registration and again during the KYC identity verification process. Any account found to belong to a person under 18 is immediately suspended and closed, and any funds held in that account are frozen pending investigation.

bejili requires a valid government-issued photo ID to complete KYC verification. Accepted documents include a Bangladesh National Identity Card (NID), a valid passport, or a driving licence. You may also be asked to provide proof of address such as a utility bill or bank statement dated within the last three months. KYC is required before your first withdrawal can be processed.

To reset your bejili password, go to the login page and click "Forgot Password". Enter the email address or mobile number linked to your account and bejili will send a secure password reset link or OTP. Follow the instructions to set a new password. If you do not receive the reset message within five minutes, check your spam folder or contact bejili support via live chat.

No. bejili strictly permits one account per person. Creating multiple accounts — whether using different email addresses, mobile numbers, or payment details — is considered multi-accounting and is a violation of the bejili Terms and Conditions. Duplicate accounts are subject to immediate closure and forfeiture of any bonuses or winnings accumulated across those accounts.

To close your bejili account, contact the support team via live chat or email at [email protected] with the subject line "Account Closure Request". Before closing, ensure you have withdrawn any remaining balance, as funds left in a closed account may be harder to recover. If the reason for closure is gambling-related harm, bejili strongly recommends activating self-exclusion instead, which provides stronger protections.

To deposit via bKash on bejili, log into your account, go to the Cashier or Deposit section, and select bKash as your payment method. Enter the deposit amount, confirm the transaction details shown, and complete the payment from your bKash app or by following the on-screen instructions. bKash deposits on bejili are typically credited to your account within a few minutes of a successful transaction.

bKash deposits on bejili are usually credited instantly or within 1 to 5 minutes of a successful payment confirmation. During periods of high platform traffic, processing may take up to 15 minutes. If your deposit has not appeared in your bejili account after 30 minutes, contact support with your bKash transaction ID and the deposit will be investigated and manually credited if confirmed.

Yes, bejili accepts deposits via Nagad and Rocket in addition to bKash. Both mobile financial services are listed in the bejili Cashier under the deposit options. The process is the same as bKash: select your preferred MFS, enter the amount, and complete the payment through your Nagad or Rocket account. Deposits via both methods are typically credited within minutes.

The minimum deposit amount on bejili is ৳200 for most payment methods including bKash, Nagad, and Rocket. Cryptocurrency deposits may have a different minimum depending on the network and coin selected. The exact minimums for each payment method are displayed in the bejili Cashier at the time of deposit so you always have up-to-date information before proceeding.

The minimum withdrawal amount on bejili is ৳500 for mobile money methods such as bKash, Nagad, and Rocket. Withdrawals below this threshold cannot be processed. For cryptocurrency withdrawals, the minimum varies by coin and network fee. All withdrawals require a completed KYC verification before they can be approved — unverified accounts cannot process withdrawals regardless of the amount.

Most bejili withdrawals to bKash, Nagad, and Rocket are processed within 1 to 24 hours after the request is approved by the finance team. First-time withdrawals may take slightly longer due to the additional KYC review. Bank transfer withdrawals to Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank typically take 1 to 3 business days depending on the receiving bank's processing schedule.

bejili does not charge internal withdrawal fees on standard mobile money withdrawals via bKash, Nagad, or Rocket. However, your mobile financial service provider may apply their own transaction fees, which are outside bejili's control. Cryptocurrency withdrawals may include a small network fee to cover blockchain transaction costs. All applicable fees are displayed in the Cashier before you confirm any withdrawal.

To bet on cricket on bejili, navigate to the Cricket section from the main menu. You will find a list of upcoming and live matches covering BPL, IPL, T20 World Cup, Bangladesh Tigers international fixtures, and other major tournaments. Select a match, choose your market (match winner, top batsman, total runs, etc.), enter your stake in BDT, and confirm your bet slip. Live in-play betting is also available during matches.

bejili offers a wide range of cricket betting markets including match winner, toss winner, top batsman, top bowler, total runs (over/under), innings runs, method of dismissal, player of the match, and series winner. For major tournaments like the ICC T20 World Cup and BPL, bejili also adds special markets such as tournament winner, most sixes, and highest opening partnership, giving Bangladeshi players plenty of betting variety.

Yes, bejili is fully optimised for mobile play. The platform is accessible via any modern mobile browser on Android or iOS devices without needing to download a separate app. The mobile interface adapts to your screen size and supports all core features including deposits via bKash and Nagad, live casino games, cricket betting, slots, and account management — giving you the full bejili experience from your smartphone.

Return to Player (RTP) percentages on bejili slots vary by game and provider. Most Pragmatic Play and NetEnt slots available on bejili have RTPs between 94% and 97%, meaning that over a long period of play, the game is designed to return that percentage of total bets to players. RTP information is typically displayed in each game's paytable or information panel so you can check it before playing.

Yes. All casino games on bejili are supplied by certified third-party providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. Each provider's game engine uses a certified Random Number Generator (RNG) that is independently audited for fairness. bejili does not modify game outcomes in any way — what you see is the same certified game engine that runs on major regulated platforms worldwide.

bejili offers a welcome bonus to new players who register and make their first qualifying deposit. The exact bonus amount and percentage match are displayed on the promotions page at the time of registration, as promotional offers are subject to change. All welcome bonuses come with wagering requirements that must be met before bonus-derived winnings can be withdrawn — always read the full bonus terms before claiming.

Wagering requirements on bejili specify how many times you must bet your bonus amount before you can withdraw winnings earned from that bonus. For example, a ৳1,000 bonus with a 30x wagering requirement means you must place ৳30,000 in total bets before the bonus converts to withdrawable cash. Different games may contribute different percentages towards wagering — slots typically contribute 100% while table games may contribute less.

bejili rewards its most active players through a loyalty programme that tracks your wagering activity and awards points or tier upgrades as you play. Higher tiers unlock benefits such as improved withdrawal speeds, personalised bonus offers, dedicated account management, and access to exclusive promotions. Details of the current loyalty programme structure, tier thresholds, and rewards are available in your account dashboard once you are registered.

Whether a bejili bonus can be used on cricket betting depends on the specific terms of that promotion. Some bonuses are sports-specific and can be applied to cricket markets including BPL and IPL fixtures, while others are casino-only and restricted to slots or live table games. Always check the individual bonus terms displayed in the Promotions section before claiming to confirm which game categories are eligible.

bejili is a safe platform that uses 256-bit SSL encryption to protect all data transmitted between players and the platform. All casino games are supplied by certified providers including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, whose game engines are tested for fairness by independent auditors. bejili also employs strict KYC procedures and fraud monitoring to maintain a secure environment for all Bangladeshi players.

bejili operates as an offshore online gaming platform. Online gambling laws in Bangladesh are complex, and players are personally responsible for understanding and complying with any local laws that may apply in their jurisdiction. bejili does not make specific legal claims regarding the legality of its services in any particular location. If you are uncertain about your local regulations, we recommend seeking independent legal advice before registering.

To self-exclude from bejili, log into your account, go to the Responsible Gaming section under Account Settings, and select Self-Exclusion. You can choose a period of 6 months, 1 year, 2 years, or permanent exclusion. Self-exclusion takes effect immediately: your account is suspended, all marketing is stopped, and re-registration attempts are blocked. You can also contact [email protected] or use live chat for immediate assistance if you cannot access account settings.

bejili customer support is available 24 hours a day, 7 days a week. The fastest way to reach the team is via the live chat function available directly on the platform — response times are typically under 5 minutes. You can also email [email protected] for non-urgent matters; email responses are guaranteed within 24 hours. For responsible gaming emergencies such as immediate self-exclusion, live chat is the recommended channel.