At bejili, responsible gaming is not simply a legal checkbox — it is a genuine commitment woven into every aspect of how the Platform operates. We want every player in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh to enjoy our casino games, cricket betting, and slots as a leisure activity that fits comfortably within their means and their time. When gambling stops being fun, it is time to use the tools bejili has built specifically to help you regain control.
The responsible gaming tools described on this page are available free of charge to all registered bejili players. They can be activated at any time through your account settings or by contacting the bejili support team. No waiting periods, no fees, and no judgment — simply practical tools designed to keep gambling in its proper place.
Six Tools to Keep You in Control
Every bejili player has access to the following responsible gaming tools. Each tool is free, immediate, and designed to give you full authority over your own gambling behaviour.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your bejili account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limits take effect immediately when reduced; increases require a 24-hour cooling-off period before they apply.
Loss Limits
Define the maximum amount you are willing to lose over a set time period — daily, weekly, or monthly. When your cumulative losses reach the limit, bejili will automatically suspend your ability to place further bets or wagers until the period expires. This tool is especially useful for managing bankroll discipline.
Session Time Limits
Set a maximum duration for individual gaming sessions. When the limit is reached, bejili will display a prominent reminder and, if you choose, automatically log you out of your account. Time limits are an effective way to prevent long, unplanned gaming sessions that can contribute to problematic behaviour.
Time-Out (Cooling-Off Period)
Take a short break from gambling by activating a time-out of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is suspended and you cannot deposit, bet, or access any gaming products. Time-outs are immediate and cannot be reversed before they expire. They are ideal for managing short-term gambling urges.
Self-Exclusion
If you believe your gambling is causing serious harm to yourself or your family, self-exclusion is bejili's strongest intervention tool. You may exclude yourself for a minimum period of 6 months or permanently. During self-exclusion, your account is fully closed, all marketing is stopped, and re-registration attempts are blocked. Contact support to activate this tool immediately.
Reality Checks
Enable periodic reality check notifications that appear at intervals you define (every 30, 60, or 120 minutes) during active gaming sessions. Each notification displays your current session duration and a summary of your net gaming result, giving you a clear, factual snapshot of your gambling activity before you decide whether to continue.
How to Activate Your Protection Tools
Activating any responsible gaming tool on bejili takes less than two minutes. Follow the steps below or contact the support team at any time for immediate assistance.
Log Into Your Account
Visit the bejili Platform and log in using your registered username and password. All responsible gaming tools are accessible from your personal account dashboard.
Go to Account Settings
Navigate to "Account Settings" and select the "Responsible Gaming" section. All available tools — deposit limits, loss limits, time-outs, and self-exclusion — are listed here in one place.
Select and Configure
Choose the tool you wish to activate, set your preferred parameters (amount, duration, or frequency), and confirm your selection. Restrictions take effect immediately upon confirmation.
Contact Support if Needed
If you cannot access your account settings or need immediate self-exclusion, contact bejili support via live chat or email. Our team will action your request without delay, 24 hours a day, 7 days a week.
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following signs may indicate that gambling has moved from entertainment to a harmful habit. If you identify with several of these statements, bejili strongly encourages you to use the self-exclusion tool or reach out to the support team right away.
- You spend more money gambling than you originally planned, and find it difficult to stop once you start.
- You chase losses — continuing to gamble after losing in an attempt to win back the money you have lost.
- Gambling is affecting your ability to pay household bills, cover rent, or support your family in Dhaka or elsewhere in Bangladesh.
- You have borrowed money, sold possessions, or used funds meant for other purposes in order to gamble.
- You feel anxious, irritable, or restless when you are not gambling, or when you try to reduce or stop.
- You hide your gambling activity from family members or close friends out of shame or fear of their reaction.
- Gambling is taking time away from work, study, family responsibilities, or other activities you previously enjoyed.
- You have previously tried and failed to set limits on your gambling, or broken promises to yourself to stop.
- You gamble to escape feelings of stress, depression, loneliness, or boredom rather than for entertainment.
- You feel a strong urge to gamble again shortly after finishing a session, regardless of whether you won or lost.
Responsible Gaming Tools at a Glance
Use this table as a quick reference for all available player protection tools, how quickly they take effect, and how they can be removed or modified.
| Tool | Available Options | Takes Effect | Removal / Increase |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly cap in ৳ | Immediately | Increase: 24-hour cooling-off |
| Loss Limit | Daily / Weekly / Monthly cap in ৳ | Immediately | Increase: 24-hour cooling-off |
| Session Time Limit | 30 min / 1 hr / 2 hr / Custom | Immediately | Increase: 24-hour cooling-off |
| Reality Check | Every 30, 60, or 120 minutes | Next Session | Adjustable anytime in settings |
| Time-Out | 24 hrs / 48 hrs / 7 days / 30 days | Immediately | Cannot be reversed before expiry |
| Self-Exclusion | 6 months / 1 year / 2 years / Permanent | Immediately | Welfare review required |
Is Your Gambling Under Control?
Reflect honestly on the following questions. They are adapted from widely used problem gambling screening frameworks. There are no right or wrong answers — only an honest picture of your current relationship with gambling.
bejili's Responsible Gaming Principles
Beyond the practical tools above, bejili operates according to four core principles that guide every decision we make about player protection.
Strict Age Verification
bejili enforces a minimum age of 18 for all account registrations. Age is verified at sign-up and again during the KYC process. Accounts that fail age verification are immediately suspended.
Responsible Marketing
bejili does not target individuals who have self-excluded or activated a time-out with any promotional communications. Marketing materials always include responsible gaming messaging and the 18+ restriction notice.
Proactive Monitoring
The bejili team actively monitors player account patterns for signs of potentially problematic gambling behaviour. Where concerning patterns are detected, a trained support team member will reach out proactively to offer guidance and tools.
Player Education
bejili is committed to educating players about the odds and mechanics of casino games and sports betting. All games clearly display their return-to-player (RTP) percentages, and our FAQ includes guidance on understanding house edge and game variance.
Need Help? Contact bejili Support Now
If gambling is causing you distress, financial difficulty, or harm to your relationships, please do not wait. The bejili support team is available 24 hours a day, 7 days a week. Reach us via live chat on the Platform or send an email to the address below. All responsible gaming requests — including immediate self-exclusion — are handled with complete confidentiality and without judgment.
Subject line: "Responsible Gaming Request" — Response guaranteed within 3 hours. For immediate self-exclusion, use the live chat function for instant action.
A note about external support: While bejili does not link to external websites, we encourage any player who feels their gambling is out of control to seek support from a trusted mental health professional, a counsellor, or a family member they trust. Your wellbeing is more important than any game. There is no shame in asking for help — it is the responsible thing to do.